(The Acrobat plug-in is required to view some of the following content)   Cybertrading – Internet Service User Guide Automated Phone Service Guide BEA SmarTrade Mobile App Manual Terms and Conditions for e-Statement Service Internet Banking : Convenient & Safe Two-factor Authentication Activation Procedure Securities Trading Mobile App (i-Token) Activation Procedure Manual Securities Trading Mobile App (Biometric Authentication) Activation Guide   Important notice of trading via Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect